Shipping policy
Shipping Range
- Countries: We currently ship within Lebanon.
- Future Expansion: Expansion to other shipping areas is being considered.
Delivery Costs
- Within Lebanon: Free delivery in Lebanon – limited time 🚚
- No Hidden Fees: All costs are clearly stated at checkout.
Order Processing Time
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday.
- Last Order Time: 17:00 EEST (Beirut Time).
- Weekend Orders: Orders placed on weekends are processed the next business day.
Transit Time
- Estimated Delivery Time: 2-5 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
- Total Delivery Time: It will take a total of 3-7 business days to receive your order from inquiry.
Shipping Process
- Reliable Courier Services: We typically ship via local couriers.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
Return Delivery Costs
- For Defective Products: No cost to the customer. This applies when the product is incorrect, damaged by the carrier, or defective in any other way.
- For Customer Remorse: The actual cost of return delivery will be charged to the customer. This applies when the customer purchased the wrong product, the item does not fit, or they no longer want the item.